Administrative Assistant (Charlotte, US)

Administrative Assistant (Charlotte, US)

About the Role:

As an Office Administrative Assistant, you will join the People Operations team as a key supporting member for our Office Manager.  You will take ownership of and partner with the Office Manager to keep the office running smoothly, and help keep everyone organized.  You will own our front desk responsibilities, which includes answering phones, greeting guests and managing in/outflow of packages. You will also be involved in coordinating Company Events including our Formal Fridays, Outside-In speakers, Town Halls & other staff events.  If you are incredibly organized, have a great sense of humor, can be flexible during busy times, and are looking for a fast-paced environment filled with some of the most talented professionals in Charlotte, this could be a great fit for you.


  • Organizer Extraordinaire: Able to juggle multiple tasks every day.  Always paying attention to the details and nuances of the various people involved
  • Number Cruncher: Manage/Maintain expenses for Office Supplies and ensure expenses are within budget
  • New Hire Concierge: Assist in effectively managing onboarding process for new hires
  • Event Master Planner:  Assist the OM & Executive Admin: you pay attention to the details, you are aware of nuances tied to the people involved, and you make sure everything runs smoothly
  • Meal Master: Coordinate meal planning (pre-planned as well as last minute as needed)
  • Front Desk Traffic Controller: Greet Visitors, Vendors, Employees, and be responsible for incoming and outgoing mail. Keep security tight always issue visitor badges to non-staff.
  • Support Office Manager as back-up when they are out of the office
  • Other projects and miscellaneous tasks as needed


  • Bachelor’s degree or relevant work experience
  • Previous experience as an executive assistant, office manager, administrative assistant, or in other related fields is strongly preferred
  • Ability to prioritize workload and self-manage projects, handle multiple tasks, and meet deadlines  
  • Experience supporting business development, engineering, technical, and design teams
  • Strong analytical and conceptual thinking skills  
  • A detail oriented individual with strong problem-solving and decision-making skills
  • Energetic, hard-working, competitive and open-minded – someone who can’t wait to beat every goal they are handed and also brings a sense of humor to the workplace
  • Strong organizational skills as well as strong attention to detail
  • Tech savvy – very comfortable with digital technologies (google docs, spreadsheets, the interwebz) and demonstrated ability to create reports and analysis
  • Excellent interpersonal, verbal, and written communication skills

About You:

You are an innovative, creative, analytical and strategic thinker, always thinking 3 or 4 steps ahead.  You are passionate about Passport and the future of our business.  You enjoy solving complex problems, work effectively with cross-functional teams, and thrive in a fast paced setting that is constantly evolving.  You constantly set the bar high with your daily work and your project portfolio, and then raise the bar higher.  You always hit your deadlines. You thrive in a constantly changing, fast-paced environment. You love working with teams.  You listen, collaborate, take note of alternate viewpoints, and implement the best solutions.

You obsess over the details. You blend technical ability with business acumen.  You are effective at connecting long-term vision to near-term objectives. You will have the opportunity to wear several hats, and you should be comfortable learning new things and taking on new responsibilities.

You are incredibly organized. Nothing slips through the cracks when you’re running a project.  You measure everything. You are inquisitive, and you know how to listen and incorporate new knowledge into your business strategy.  You have a knack for connecting the dots across multiple things and ensuring they are in sync. Above all else, you are also an excellent communicator, both written and verbal, and you understand how to effectively convey ideas to various stakeholders across the organization.

About Us:

Passport is transforming mobility management for cities, empowering them to create more livable and equitable communities. Passport’s mobility platform enables clients to digitally coordinate all modes of transportation and implement real-time, data-centric management of their curbside and street space through its enterprise software. Trusted by nearly 600 cities, universities and agencies, including Chicago, Toronto, London, Los Angeles, and Miami.

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End date
Thursday, July 11, 2019 12:00 AM
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