Product Designer, SPA (Mississauga/Virtual, CA / Cedar Rapids/Virtual, US)

Product Designer, SPA (Mississauga/Virtual, CA / Cedar Rapids/Virtual, US)

Job Summary:

What is cool about this job?

You will be able to contribute to solutions that touch millions of people every day. As a Product Designer at Trapeze, your role is to envision how customers experience our products and bring that vision to life in a way that inspires and amazes both internal and external stakeholders. Through frequent engagement and observation of your customers, you will discover, analyze and solve business problems in transit. You will take complicated tasks and transform them into intuitive, accessible and easy-to-use designs. We operate in a highly collaborative environment where all product team members are involved early in discovery. You will anticipate what our users need, advocate for them, and ensure that the product surprises and delights them. Our teams are creative, open-minded, persistent, and we are looking for some of the brightest minds to help us transform transit in ways that have yet to be imagined!

Job Description:

What You’ll Do:

  • Work closely with product management and developers to create innovative products that customers love
  • Run workshops to define user journeys and key business workflows
  • Prepare customer personas from interviews, business insights, and overall market trends
  • Manage our end-to-end product design process; from research through design iteration
  • Generate user interfaces, prototypes, mock-ups, style guides and component guides
  • Create mock-ups for mobile, tablet (iOS and Android) and responsive web
  • Collaborate with mobile and web application developers to ensure delivery of a successful product
  • Facilitate usability and accessibility testing
  • Incorporate brand guidelines where required
  • Work with stakeholders to ensure overall goals and needs are met within product design
  • Present proposed solutions to external stakeholders and internal teams
  • Work within project schedules and multi-tasking to meet deadlines
  • Advocate for the customer experience

MUST HAVE REQUIREMENTS

  • 5+ years of work experience as a UX Designer / Product Designer
  • Proficiency in design and prototyping tools like Sketch, Adobe Creative Cloud, InVision, Zeplin, and Storybook
  • Strong portfolio of mobile and responsive web products that have been used by different demographics
  • Ability to translate product goals, user research and analytics into user-friendly UI/UX
  • Experience creating user flows, wireframes, site maps, customer journey maps to guide design process
  • Experience creating comprehensive design specifications and functional documentation for development teams
  • Excellent understanding of best practices for UX as well as current design trends in technology
  • Awareness of best practices for accessibility (WCAG 2.0 AA) across native and responsive apps
  • Experience in planning and conducting qualitative and quantitative research projects to learn more about your users’ most pressing needs and challenges
  • Proactive in your approach, driving projects forward by quickly identifying and removing blockers
  • Find motivation in surfacing and defining problems and are comfortable navigating ambiguity
  • Excellent understanding of composition, colour, imagery, and typography
  • Proven communication, organization, and leadership skills
  • Experienced in Software Development Life Cycle methodology (SDLC)
  • Experience in waterfall, agile and hybrid delivery methodologies
  • Ability to travel up to 50% within North America

PREFERRED EXPERIENCE

  • Experience working in a customer-facing role within the transit technology industry
  • Experience working with databases such as Microsoft SQL Server or Oracle
  • Experience managing client relationships
  • Understanding of front-end software development, including HTML/CSS and Javascript

About Trapeze:

Here at Trapeze, we strive to ensure that our employees succeed in all aspects of their career. Our culture provides individuals with the ability and opportunity to collaborate, learn and grow. We encourage our employees to openly contribute ideas, whether you are a student, graduate, or current member of the team. From day one, you will be assigned tasks that are meaningful to both the success of our business and your career development.

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