Program Manager (Mississauga, CA/Virtual, CA/US)

Program Manager (Mississauga, CA/Virtual, CA/US)

Job Summary:

We are Trapeze, a leader in transportation software, and we need a Program Manager for our team.

The Program Manager will work with various teams across our organization to coordinate delivery efforts. Ultimately, the Program Manager is accountable for a team of Project Managers, the successful delivery of our contracts and service agreements, and the revenue associated with them.

Our Program Managers are especially adaptive and wear many hats during our projects. Our company is very rewarding professionally and personally – Especially with those who want to make a big impact.

Job Description:

Duties and Responsibilities:

  • Manage team of Project Managers and corresponding human resource responsibilities.
  • Direct and manage assigned client portfolios and associated revenue targets.
  • Manage individual projects from beginning to end within the allotted scope, time, and budget.
  • Work with various teams across the organization and externally to plan and coordinate delivery efforts.
  • Manage project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Develop, maintain and monitor a Project Schedule and Cost Performance throughout the life cycle of the project.
  • Proactively manage changes in project scope.  Change Management is a large part of the role.
  • Develop, maintain and monitor a Risk Register to ensure risks are highlighted early with the appropriate mitigation plan to address the risk.
  • Conduct regular Project Status Meetings with your customers.
  • Conduct regular Executive Steering Meetings with your customers and internal Executive Sponsors.
  • Coach, motivate, mentor and supervise project team members and contractors, and influence them to take proactive action and accountability for their assigned work.
  • Build, develop, and grow any business relationships vital to the success of the project (internal and external).
  • Display proactive willingness to learn and understand software/hardware and the mechanics of their implementation and deployment.
  • Set and continually manage project expectations with team members and other stakeholders.
  • Develop and deliver progress reports, proposals, requirements documentation, issue logs, action item registers, and presentations, as required.
  • Contribute to further best practices and tools for project execution and management.
  • Conduct project post post-mortems and create recommendation reports in order to identify best practices and lessons learned.

Required Experience:

  • At least 7 years of experience managing large multi-million-dollar engagements in a client facing capacity.
  • At least 5 years of experience managing Software Delivery projects and Full System Delivery (Hardware & Software solutions) engagements both Fixed Price and Time & Material. 
  • One or more of these engagements must have included a Requirement Compliance Matrix that would have been successfully managed by the candidate.
  • At least 3 years of experience in Consulting/Business Analysis.
  • Available for travel of up to 50% with possible weekend and nighttime activity as needed.

What We Offer For Your Valuable Work:

  • Highly dynamic, innovative, passionate, entrepreneurial team
  • Open and inclusive company culture
  • Competitive salary
  • Participation in the company success through the Employee Stock Option Plan
  • Healthcare Benefits From Day One
  • Flexible Hours + Summer Hours
  • Educational Reimbursement for Professional Development
  • Company Bonus Plan
  • On-site Massage Therapist

About Trapeze:

Here at Trapeze, we strive to ensure that our employees succeed in all aspects of their career. Our culture provides individuals with the ability and opportunity to collaborate, learn and grow. We encourage our employees to openly contribute ideas, whether you are a student, graduate, or current member of the team. From day one, you will be assigned tasks that are meaningful to both the success of our business and your career development.

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