The Project Engineer (PE) will lead all technical aspects to delivering ITS Computer Aided Dispatch/Automatic Vehicle Location (“CAD/AVL”) projects on budget, schedule and within cost. The Project Engineer will be expected to work towards expertise in all technical aspects of intelligent public transportation systems (ITS) project delivery. PE will be the on-site Trapeze implementation resource that works directly with clients on business process consulting, software configuration, testing, end user training, and support to ensure that the ITS product is delivered in the most efficient and effective manner possible. The PE will be the primary technical point of contact to the client during project implementation.
Facilitate project team and client meetings effectively
Lead technical project delivery tasks
Develop project documentation, including system docs, training materials and issues logs
Prepare and execute technical training plans and end user courses
Prepare and execute testing plans
Monitor and resolve customer issues in a timely fashion Deliver engaging, informative, well-organized presentations
Organizes testing assets as needed for delivery and support
Liaison to Development Engineering and System Integration Test for issue resolution
Up to 30% Travel
Degree in a relevant field of study is required. Ex: Computer Science, Geographic Information Systems (GIS), Management Information Systems (MIS), or Urban Transportation Planning
Excellent oral and written communication skills
2-4 years of experience in technical project delivery is preferred
Transportation Industry experience is an asset
Proficiency with and understanding of GIS solutions, including GIS applications ArcGIS and/or MapInfo
Basic understanding of Relational Database Management Systems, SQL Server and/or ORACLE
Basic understanding of Business Intelligence Platforms
Excellent troubleshooting skills
Proficiency with networking concepts and computer hardware, system configuration and software installation
You are confident in dealing at all levels of a client or partner organization. You have the presence to establish credibility and trust quickly, and are committed to developing strong relationships with your clients and colleagues.
You are adept at problem identification and resolution, and have the ability to put yourself in the client’s shoes to understand their business processes.
You possess the ability to perform effectively in a fast-paced, deadline-oriented work environment and successfully execute many complex tasks simultaneously.
You have the ability to work independently and deal with multiple projects effectively and efficiently, meeting stringent timelines and changing priorities.
You have a commitment to providing the best customer service possible and the ability to represent Trapeze favorably with clients.
Here at Trapeze, we strive to ensure that our employees succeed in all aspects of their career. Our culture provides individuals with the ability and opportunity to collaborate, learn and grow. We encourage our employees to openly contribute ideas, whether you are a student, graduate, or current member of the team. From day one, you will be assigned tasks that are meaningful to both the success of our business and your career development.