Dutch Railways (NS)

Nederlandse Spoorwegen or Dutch Railways or NS is the principal passenger railway operator in the Netherlands. NS provides rail services on the Dutch main rail network (hoofdrailnet). The rail infrastructure is maintained by network manager ProRail, which was split off from NS in 2003. Freight services, formerly operated by NS Cargo, merged with the DB Schenker group in 2000.

NS runs 4,800 scheduled domestic trains a day, serving 1.1 million passengers. In addition, NS provides international rail services from the Netherlands to other European destinations and carries out concessions on a number of foreign rail markets through its subsidiary Abellio.

From: wikipedia

Solutions

• Mass Transit Operator

Domestic passenger transportation

"Anything that has anything to do with the movement of trains and service to the customer " This forms the basis for the activities of NS passenger transportation NS passenger transportation strives to:

• to run the trains on time
• ensure adequate and comfortable material
• providing good service and information
• ensuring adequate care for disruptions

The customer wants quality and that is why we work on all the improvements that are necessary for the "voyage of the customer." On an average working day, more than one million customers per day use of our services and travel by train.

International passenger

NS International is the international endeavour of the Dutch Railways and offers train-transit to destinations abroad. High speed trains such as: Thalys, ICE International, Eurostar and TGV are all part of NS International

Comfort

NS International does not only offer speed and ease during booking, but also during the trainride to and from the station, on the platform and aboard the train. More and more of these services are becoming apparent, such as the NS International Lounges on the trainstations of Amsterdam, Rotterdam and Schiphol Airport.

Services

Next to facilitating (inter)national highspeed connections, regarding sales and operations, NS International participates in several joint ventures who together provide a growing offer of high speed trains

NS Stations

NS Stations is the organizational unit of NS which is concerned with managing, exploiting and developing more than 400 stations and station areas in the Netherlands in close cooperation with its partners. THis encompasses:

• Rebuilding/Renovating Stations
• Providing retail and catering at stations
• Cultural Heritage Management

Maintenance

Safe and clean trains are essential for the service of NS. To ensure a smooth journey for the customerm the train must function perfectly.

Nedtrain, a subsidiary of NS, provides a broad service package. This extensive expertise comes from a years-long experience. 

NedTrain takes care of:

• Maintenance of rolling stock
• Cleaning of rolling stock
• Revision/repairs of rolling stock

• 08/06 Huges immediately resigns from function at NS