JR East Information Systems Company (JEIS)

JR East Information Systems Company (JEIS) was established as the information systems company of East Japan Railway Company in 1989. We celebrated our 25th anniversary in November 2014, and as we enter our second quarter century, JEIS will not slacken the pace as we continue to move forward to build a company that is valued and trusted by its customers.

JEIS is currently developing and operating nearly 200 systems with a wide range of functions. In the last few years in particular we have entered a period in which our systems for the Shinkansen (including the Hokuriku and Hokkaido lines), conventional railroads, Suica and View Cards, and many other essential large-scale systems related to all aspects of data management are being replaced in tandem. In fiscal 2014 the entire company continued to work together to tackle this issue, and as a result we were able to achieve reliable and stable service throughout our network. We will continue to fulfill our responsibilities with a sense of utmost urgency.

Information communication technology (ICT) is evolving quickly, in particular innovations in technology infrastructure such as cloud technology, smartphones, tablets, and the utilization of big data. JEIS must continue to accurately anticipate the needs of this era, and boldly challenge itself to achieve its destiny of operating modern, reliable systems that are essential for building railroads, a crucial part of our social infrastructure.

For this reason, we are determined to successfully complete each of our projects and propose new high-quality services by steadily implementing the specific measures stipulated in the Second Medium-Term Business Plan-Advancement as ICT Professionals, which we established in April 2013.

JEIS intends to continue progressing forward in order to achieve its mission as the technology group responsible for the ICT of JR East Group, and thereby contribute to meeting the increasingly sophisticated and diverse needs of our customers.

Solutions

• Mass Transit Safety Systems
• Mass Transit Ticketing
• Payment