The organizational Change Agent is the catalyst for progress at Passport, continuously seeking opportunities to improve the company’s business processes, systems and technology. As a Change Agent, you will be playing a key role in driving change initiatives across the company to meet the desired objectives and ensure employee adoption and usage. This person will employ a people first mindset toward identifying, developing and implementing improvements and will support their adaptation across job roles and organizational structures. You will be hands-on in your end-to-end implementation efforts and will be both a leader and a do-er. This is a great opportunity to learn and contribute to a fast growing company in a dynamic work environment.
You are an innovative, creative, analytical and strategic thinker, always thinking 3 or 4 steps ahead. You are passionate about Passport and the future of our business. You enjoy solving complex problems, work effectively with cross-functional teams, and thrive in a fast paced setting that is constantly evolving. You constantly set the bar high with your daily work and your project portfolio, and then raise the bar higher. You always hit your deadlines. You thrive in a constantly changing, fast-paced environment. You love working with teams. You listen, collaborate, take note of alternate viewpoints, and implement the best solutions.
You obsess over the details. You blend technical ability with business acumen. You are effective at connecting long-term vision to near-term objectives. You enjoy the opportunity to wear several hats, and are comfortable learning new things and taking on new responsibilities.
You are incredibly organized. Nothing slips through the cracks when you’re running a project. You measure everything. You are inquisitive, and you know how to listen and incorporate new knowledge into your business strategy. You have a knack for connecting the dots across multiple things and ensuring they are in sync. Above all else, you are also an excellent communicator, both written and verbal, and you understand how to effectively convey ideas to various stakeholders across the organization.
Passport transforms the way cities manage their operations. The fintech company’s mobile-first platform has been adopted by more than 450 cities, universities, and private operators around the world in cities including Chicago, Toronto, London, and Miami, across more than 5,000 locations. Passport’s product lines – parking, transit and tolling payments, parking enforcement, and permit management – enable organizations in the public and private sectors to streamline their operations, enhance customer service, and make data-driven decisions. Consistently recognized as one of the fastest growing companies and Best Places to Work in Charlotte, North Carolina, Passport has an ingrained practice of putting People First – a guiding principle in its culture.Apply for this job