Mass Transit tickets for major cities in Turkey
As an international provider of mass transit access solutions, we supply operators all around the world. nagels was requested by a major Turkish public transport operator to supply an RFID season tickets for bus and tram systems in several Turkish cities. As with many official transport operators, our project partner had strict guidelines and requirements in regards to compliance and technical applications. In this project, special attention was given to addressing fraud protection due to a high percentage of historic fraudulent use. On securing the tender for production and confirmation of delivery for all major Turkish cities, we started the following process.
Understanding the client’s needs and providing technical guidance
At the beginning of the contract, our experts were on site in Turkey to visit system facilities and analyse local requirements. When necessary, nagels sends out experts to every area where advice is needed, to ensure fully functional products.
In accordance with the OEM's specifications, we discussed several materials and functional ticket variations to develop the ideal product suitable for all participating cities. Turkey experiences a range of climatic conditions, so the RFID ticket needed to be functional in all temperatures for areas including Antalya and Sivas (north-east Turkey). Covert security features were also incorporated into the product offering a high level of protection. In order to provide overt fraud protection, various solutions including hologram technology were integrated. Our subsidiary nagels Eurasia took over advisory and completion in Turkish language.
The ticket layout was created by our artwork department in close collaboration with each city office to ensure individual designs met specific requirements. As soon as layouts were developed, a hard proof was sent to the authorities to provide a visual example.
Due to difficult administrational and storage conditions, just-in-time delivery was a necessity for our client, so we developed a supply chain that enabled us to deliver tickets within 24 hours to all city locations. To ensure that cities can order individually, we established an intermediate storage and distribution center in Istanbul in cooperation with nagels Eurasia. Our e-portal allows the client to manage stocks and deliveries, monitor stock volumes and place orders at the click of a button.
Our production capacity allows us to provide flexibility with even high order volumes. Production commenced in 2012 and has been running successfully since, with well in excess of 150,000,000 cards supplied to date.
nagels is the international leader in the manufacture and supply of tickets for the parking sector; producing over 3.5 billion tickets annually while supporting customers in more than 70 countries around the world. nagels holds recommended and approved ticket manufacturer status with most of the parking sectors leading system providers.