Rail Delivery Group

Visiting address

2nd Floor, 200 Aldersgate Street

EC1A 4HD

London

Postal address

2nd Floor, 200 Aldersgate Street

London , EC1A 4HD

United Kingdom

Contact

Tel 020 7841 8000

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Association information

Enabling rail companies to succeed by delivering a successful railway

Rail plays an ever more crucial role in Britain, with long term growth in passengers and freight. The purpose of the Rail Delivery Group (RDG) is to enable passenger and freight operators and Network Rail to succeed by delivering better services for their customers. This ultimately benefits taxpayers and the economy.

Our work is focused on four transformational portfolios:

  • Today’s railway - improving punctuality, reliability and value for money;
  • Customer experience - modernising ticketing and improving door-to-door journeys;
  • Industry reform - improving industry structures to enable excellence; and
  • Tomorrow’s railway - better planning for the railway’s future.

This activity is supported by communications and engagement with stakeholders, and improvements in how the RDG is organised and operates.

While the RDG works for all its members, it also provides support and gives a voice to freight and passenger operators respectively. Through the Association of Train Operating Companies (ATOC), we also deliver important national ticketing, information and reservation services for passengers on behalf of our members’ companies.

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